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Eliminating Waste

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Quality Improvement Process

1) Establishing Improvement Objectives

2) Organizing the Right Team

3) Flow chart the process

4) Simplify the Process

5) Create a Data Collection Plan

6) Is the Process Stable

7) Basic Process Capability

8) Identifying Root Causes

9) Planning a Process Change

10) Review the Data Collection Plan

11) Test/Pilot, Collect Data

12) Re-check Process Stability

13) Did the Process Improve

14) Standardize the Process

Quality Management

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Deming and Company

History of Quality

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Gage R and R

Hidden Factory


Homogeneity of Variance

Kano Model

Line Plot

Linear Regression

Mean, Median and Mode

Measurement Scale


Measures of Location

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Nonparametric Tests

Null Hypothesis

Operational Definitions

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